Brian Barsebarsebrian@hotmail.com

Network TechnicianHome: (719) 375-3751

Colorado Springs, ColoradoCell: (719) 229-3845

Summary

I have a Bachelor of Science in Mass Media and fourteen years of experience in using approved tools and techniques to remotely troubleshoot and resolve end user hardware and software problems, system integration, diagnostic testing and repair, calibration, installation, operation and upgrading of sensitive and unique C4I US Military systems and encryption devices. I have experience which includes routing protocols, VoIP and Video Teleconferencing to provide desktop automation support to a customer base; knowledge of and skill in applying network operation and maintenance concepts and methods, and network architecture principles and concepts to troubleshoot network problems down to the customers end equipment. I possess a TS/SCI security clearance with polygraph.  I'm the network technician that can find and resolve your root cause issues on the network and then effectively communicate that information to your customers or non-technical management team.  I currently seek a positions that will allow and challenge me to use all the skill sets I've acquire in the last fourteen years in the IT field.  I’ve managed a small global network team that has planned and coordinated fix actions, improvements, and added new sites.

Work Experience

GENERAL DYNAMICS, GDIT OCTOBER 2013 to Present

I am currently assigned to the GNOC (General Network Operation Network Center) at Colorado Springs, CO as a Network Engineer.  My responsibilities are to monitor diagnosis and troubleshoot a Global Network.  I have knowledge of LAN/WAN/MPLS systems to test and evaluate production network issues at multiple data centers and in conjunction with clients and the client’s other vendors, documenting root cause analysis after major incidents, working with security appliances and after hours support. My experience includes providing lead support and troubleshooting for Layer 2 technologies, including but not limited to, Ethernet (Switched, FastE, GigE), Spanning Tree, VLANs, VTP, Trucking and Virtual environments.  I provide lead support and troubleshooting for IP technologies, including but not limited to, network connectivity, routing protocols (BGP, EIGRP, and HSRP), VPNs, Load balancing, and QoS.  I have extensive knowledge of Routing Protocols such as iBGP/eBGP OSPF, VPNs, and tunneling protocols.  I have strong working knowledge in the following switching (L2) elements:   VLAN-S (802.1a, ISL), Trucking , Aggregation (Ether Channel, FastEtherchannel, Gigabit  Ether channel), 802.1d bridging, spanning tree, good knowledge of , BGP, EIGRP, RIP, OSPF, IPSEC.  I have knowledge of troubleshooting VoIP and VTC Video Teleconferencing endpoints. I work with Tandberg Management System (TMS) and Unified Cisco Communications Manager operations on differing networks. 
GENERAL DYNAMICS, GDIT - JUNE 2004 to OCTOBER 2013 
GENERAL DYNAMICS, NDIS - JUNE 2004 to OCTOBER 2013 Network Front line Supervisor Technical Service Specialist.  As the network Section Lead I plan, coordinate and manage three Network Technicians, one VoIP administrator, and two network engineers. I coordinate troubleshooting on networks between commercial vendors.  I manage tickets by assigning trouble tickets to the technicians. I plan network changes and improvements to infrastructures utilizing a network team to make improvements or new additions to the network infrastructure.  I coordinate vendor liaison work in receiving and outgoing shipments to this office, to include working with local customs office for International shipments. My responsibilities include Tier 2 Level Support to a 24 hour helpdesk service and local site maintenance, monitoring and troubleshooting of IDNX Multiplexer, network administration of Video teleconferencing Equipment, Mobile Video teleconferencing equipment use and maintenance, network administrator for Cisco routers, ATM link accelerators, several fiber optic networks interfacing with an ATM backbone and nodes within a worldwide Network. I am the network Administrator of the Cisco Call Manager and Unity voicemail server, conducted in electronically secured sites using various encryption modes. I have extensive knowledge and participated in the planning of network systems design, development, testing and detailed and specific knowledge of the work processes, data models, work rules, file/database designs, and computer operating procedures applicable to the network operation to lead network and related projects involving the planning, coordinating, design, and development of computer networks. I have excellent knowledge of systems analysis and design techniques to include data and process modeling, alternative design approaches, configuration management, and computer equipment requirements related to networks and telecommunications to carry out studies and advise on the merits of proposed applications, designs, and design changes.  
 
Education

Education

Bachelor of Science in Mass Media  
University of the State of New York (12/1995)  

US Army (10/1996 – 06/2004)

Certifications

CCNA Security (23 OCT 2015) Certified till 23 OCT 2018

IIUC Implementing Cisco IOS Unified Communications

CCNA Voice (12/2010) Recertified 12/2013 Certified till (10/2018) 
Cisco ONT Exam (12/2009)  Retired Certification
Security+ CE(02/08) Certified till (10/2018) 
CCNA (12/2007) Recertified (12/2013) Certified till (10/2018) 
Network+ CE(04/2007) Certified till (02/2018) 
ITIL V3 Foundation Certification, 2006  
CompTIA A+ Service Technician; (03/2004) Certified till (10/2018) 
ITIL V3 Intermediate Operational Support and Analysis (12/2009)